Permis Prêt Français

Contact us

A question about the app, a purchase, a refund or an error in a question? Write to us.

Email: [email protected]
Response time: within 2 business days (Monday to Friday, except Québec public holidays).

To help us answer quickly

Your requestPlease include
Purchase or access to the full versionYour order number (on the receipt) or the email address used for the purchase
Refund (14 days, no questions asked)Your order number; see the refund policy
Error in a questionThe question number (e.g. R-012) and, if possible, the source that confirms the error. The “Report an error” button under each explanation prepares this email for you.
PrivacyYour request to access, correct or delete information; see the privacy policy

Seller

The service is offered by Permis Prêt. Payments are processed securely by our payment provider, Stripe.

Permis Prêt is an independent product. For questions about your driving record, booking a test or your test results, contact the SAAQ directly (saaq.gouv.qc.ca): we have no access to that information.