Contact us
A question about the app, a purchase, a refund or an error in a question? Write to us.
Email: [email protected]
Response time: within 2 business days (Monday to Friday, except Québec public holidays).
To help us answer quickly
| Your request | Please include |
|---|---|
| Purchase or access to the full version | Your order number (on the receipt) or the email address used for the purchase |
| Refund (14 days, no questions asked) | Your order number; see the refund policy |
| Error in a question | The question number (e.g. R-012) and, if possible, the source that confirms the error. The “Report an error” button under each explanation prepares this email for you. |
| Privacy | Your request to access, correct or delete information; see the privacy policy |
Seller
The service is offered by Permis Prêt. Payments are processed securely by our payment provider, Stripe.
Permis Prêt is an independent product. For questions about your driving record, booking a test or your test results, contact the SAAQ directly (saaq.gouv.qc.ca): we have no access to that information.